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Privacy Policy

Privacy Policy

Effective Date: 27/01/2024

At SmartFethiye, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:
1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and billing details when you make a booking or interact with our website. Providing this information is voluntary, but necessary to complete your booking or fulfill your requests.
1.2. Usage Information: We automatically collect certain information about your use of our website, including your IP address, browser type, device information, and website activity. This information is collected through cookies and similar technologies. Please refer to our Cookie Policy for more details.

2. How We Use Your Information:
2.1. We use the information we collect to:
   - Process and manage your bookings and transactions.
   - Provide customer support and respond to your inquiries.
   - Personalize and improve your experience on our website.
   - Send you relevant information, updates, and promotional offers.
   - Conduct research and analysis to enhance our services.
   - Comply with legal obligations and prevent fraudulent activities.

3. Information Sharing and Disclosure:
3.1. We may share your personal information with trusted third parties, including service providers, business partners, and affiliates, for the purposes outlined in this Privacy Policy. These third parties are contractually obligated to protect your information and may only use it for the specified purposes.
3.2. We may also share your information in response to legal requests, to protect our rights or the rights of others, or as required by law.

4. Data Retention:
4.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security:
5.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights:
6.1. You have certain rights regarding your personal information, including the right to access, update, and delete your information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this Privacy Policy.

7. Third-Party Links:
7.1. Our website may contain links to third-party websites or services that are not owned or controlled by SmartFethiye. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.

8. Updates to this Privacy Policy:
8.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

[email protected]

We will respond to your inquiries and address any concerns as soon as possible.

Thank you for entrusting us with your personal information.
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